Shipping and Return
Shipping Policy
Thank you for choosing Progressive Printers for your printing needs. We are committed to delivering your orders with efficiency and care. Please take a moment to review our shipping policy:
Order Processing:
– Orders are typically processed within 1-2 business days, excluding weekends and holidays.
– Custom or large orders may require additional processing time, and we will keep you informed of any delays.
Shipping Methods:
– We offer various shipping options to cater to your preferences and urgency.
– Standard shipping usually takes 3-7 business days, while expedited options are available for quicker delivery.
– Please note that shipping times may vary based on your location.
Shipping Costs:
– Shipping costs are calculated based on the weight of your order and your chosen shipping method.
– You can view the shipping costs during the checkout process before finalizing your purchase.
Order Tracking:
– Once your order is shipped, you will receive a confirmation email with tracking information.
– Use the provided tracking details to monitor the status and estimated delivery date of your package.
**International Shipping:**
– We currently offer shipping within the United States. For international orders, please contact our customer service for assistance.
If you have any questions or concerns regarding your shipment, please don’t hesitate to reach out to our customer service team at [[email protected]](mailto:[email protected]).
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Return Policy
At Progressive Printers, we want you to be satisfied with every order. If for any reason you are not completely happy with your purchase, please review our return policy below:
Returns and Exchanges:
– To initiate a return or exchange, please contact our customer service within 14 days of receiving your order.
– Returned items must be in their original condition, unused, and in the original packaging.
Refunds:
– Once we receive your return and inspect the items, we will process your refund.
– Refunds will be issued to the original payment method within 5-7 business days.
Return Shipping:
– Customers are responsible for return shipping costs unless the return is due to an error on our part.
– We recommend using a trackable shipping method for returns to ensure the safe arrival of your items.
Damaged or Defective Items:
– If your order arrives damaged or with defects, please contact us immediately with photos of the damaged items.
– We will work to replace the damaged items or issue a refund, as per your preference.
Contact Us:
If you have any questions about our shipping or return policies, please reach out to our customer service team at [[email protected]](mailto:[email protected]). We are here to assist you and ensure a positive experience with Progressive Printers.